Shipping policy
Once your order has been shipped, VBGlock is no longer responsible for the package. The responsibility for the package’s safe and timely delivery is transferred to the carrier once tracking information has been provided. Any issues or delays must be resolved directly with the carrier.
If you initiate a chargeback for an order, either before or after the package has arrived, you are required to provide proof of the cancellation of the chargeback. Failure to provide this proof may result in legal action being taken against you. Please ensure that any disputes are resolved with our customer service team before initiating a chargeback.
By placing an order, you agree to the terms and conditions of this policy.